Purchase Policy

I. Funding and spending

When you make a purchase using Cinemarkets Payments, you agree to provide a valid funding instrument to load money into your electronic value balance. When you have successfully completed this funding transaction, we will then transfer that value to the developer offering the content you wish to purchase.

II. Pricing

Pay attention to the details of the transaction, because your total price may include taxes, fees, and shipping costs, all of which you are responsible for funding.

III. Extra terms

You may be presented with additional terms related to a specific purchase before you confirm the transaction (such as shipping terms for tangible goods). Those additional terms will also govern that transaction.

IV. Subscriptions

If you purchase a subscription to an app or to a feature within an app, we will bill your funding instrument immediately, and then again at the beginning of each subscription period. The following terms apply for subscriptions purchased through Cinemarkets Payments:

  • If a free trial period is offered and you do not cancel during the free trial period, you will be billed at the end of the free trial period and at the beginning of each subsequent subscription period.
  • You can cancel subscriptions at any time on your Account Settings page.
  • If you cancel a subscription you will still have access to the app or feature you subscribed to through the end of the subscription period. If an app or feature you subscribed to becomes unavailable during your subscription you will not be billed at the beginning of the next subscription period.

V. Sponsored posts

Posts you have Sponsored are subject to our Advertising Guidelines.

VI. Actual sale

With the sole exception of Section 1.7, below, you may only use Cinemarkets Payments to process a funding transaction for a legitimate, bona fide purchase of a product or service. Except as set forth below, you may not use Cinemarkets Payments to fund a transaction or otherwise transfer electronic value not in conjunction with a purchase.

VII. No Warranties

You acknowledge that the products or services you may purchase are sold by merchants, not by Cinemarkets. WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH CINEMARKETS.

Payment Methods

I. Funding instruments

We want to make Cinemarkets Payments convenient, so we allow you to fund your transactions using a number of different sources, like credit cards and debit cards as well as other payment methods if any.

II. Authority

When you provide a funding instrument to us, you confirm that you are permitted to use that funding instrument. When you fund a transaction, you authorize us (and our designated payment processor) to charge the full amount to the funding instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.

III. Authorization

If you pay by credit or debit card, we may obtain a pre-approval from the issuer of the card for an amount, which may be as high as the full price of your purchase. We will bill your card at the time you load funds for your Cinemarkets Payments transaction, or shortly thereafter. If you cancel a transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.

Failed funding

4.If you fund a payment by debit card and your load transaction results in an overdraft or other fee from your bank, you alone are responsible for that fee.

V. Incompatibility

You may at some point encounter an app or feature that does not support the payment method you would prefer to use – for example, if an item or feature that you wish to purchase is priced in local currency, you won’t be able to use Credits as a payment method; however, you can select a different type of payment instrument (such as credit or debit card, or mobile operator billing).

VI. Mobile billing

Mobile operator billing is another payment method we have made available for your convenience. If you use mobile billing as a funding instrument, you consent to the following applicable risks and other terms:

  • By choosing the mobile billing payment method, you agree that we and your mobile operator may exchange information about you in order to facilitate completion or reversal of payments, resolution of disputes, provision of customer support, or other billing-related activity.
  • You are responsible for any charges, fees, changes to your mobile plan service or billing, alterations to your mobile device, or any other consequence that may arise out of your use of mobile billing.
  • If you use mobile billing, you are bound not only by these Terms, but also by the terms and conditions of your mobile operator.
  • If you have questions about any charges or fees that appear on your mobile phone bill, you may contact your mobile provider’s customer service division.
  • Sometimes, use of mobile billing in a funding transaction may lead to charges that, for various technical reasons beyond our control, cannot be refunded to you. In these cases, we have the right, but not the obligation, to issue you a courtesy credit to your electronic value Balance.

Actions We May Take

I. At-will use

When you make a purchase using Cinemarkets Payments, you agree to provide a valid funding instrument to load money into your electronic value balance. When you have successfully completed this funding transaction, we will then transfer that value to the developer offering the content you wish to purchase.

II. Inquiries

By using Cinemarkets Payments, you acknowledge and agree that we may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.

III. Our right to cancel

We may cancel any transaction if we believe the transaction violates these Terms or the Statement of Rights and Responsibilities, or if we believe doing so may prevent financial loss. We may also cancel any electronic value accumulated, transferred, assigned, or sold as a result of fraudulent or illegal behaviour.

IV. Payment limitations

In order to prevent financial loss to you or to us, we may place a delay on a payment for a period of time, or limit funding instruments for a transaction, or limit your ability to make a purchase, or deactivate your account.

V. Sharing of information

In order to prevent financial loss to you or to us, we may contact your funding instrument issuer, law enforcement, or affected third parties (including other users) and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.

VI. Property ownership

It is completely up to Cinemarkets to choose who can buy a particular product. If in case of more than 1 buyer shows interest in buying, we choose who shall own/buy the product.

Disputes and Reversals

I. Customer assistance

When you make a purchase using Cinemarkets Payments, you agree to provide a valid funding instrument to load money into your electronic value balance. When you have successfully completed this funding transaction, we will then transfer that value to the developer offering the content you wish to purchase.

II. No liability for spend transaction

If you enter into a transaction with a third party and have a dispute over the goods or services you purchased, we have no liability for the goods or services underlying the transaction. Our only responsibility is to handle your funding transaction. All funding transactions are final unless required by law. If you order something that becomes unavailable before it can be provided to you, you may request a refund of your funded amount.

III. Duty to notify us

If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss. Unless you submit the claim to us within 30 days after the charge, you will have waived, to the fullest extent permitted by law, all claims against us arising out of or otherwise related to the transaction.

IV. Intervention

We may intervene in disputes concerning payments that may arise between you and a developer, but we have no obligation to do so.

V. Technical difficulties

If you experience a technical failure or interruption of service that causes your funding transaction to fail, you may request that your transaction be completed at a later time.

Special Provisions Applicable to Advertisers

I. Agreement to pay

When you purchase advertising or promoted posts on or through Cinemarkets, you agree to pay all amounts specified in the order, along with any applicable taxes.

II. Consent to credit check

Without limiting Section 3.2 above, your order constitutes your written authorization for us to obtain your personal and/or business credit report from a credit bureau. We may obtain your credit report when you place an order, or at any time thereafter.

III. Security

You are responsible for maintaining the security of your advertising account, and you understand that you will be charged for any orders placed on or through your advertising account.

IV. Direct debit

We may intervene in disputes concerning payments that may arise between you and a developer, but we have no obligation to do so.

V. Cancellation

If you experience a technical failure or interruption of service that causes your funding transaction to fail, you may request that your transaction be completed at a later time.

VI. Tax liability

The amounts charged to you by us, whether through your credit card or otherwise, may be subject to and include applicable taxes, including without limitation withholding taxes. It is your responsibility to remit any taxes that apply to your transactions. You agree to indemnify and hold us harmless from and against any claim arising out of your failure to do so.

VII. Delinquent accounts

If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable attorneys' fees. Interest will accrue on any past due amounts at the rate of the lesser of 1% per month or the lawful maximum.

VIII. Prepaid Account

If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable attorneys' fees. Interest will accrue on any past due amounts at the rate of the lesser of 1% per month or the lawful maximum.

Notices and Amendments to These Terms

I. Notice to you

When you purchase advertising or promoted posts on or through Cinemarkets, you agree to pay all amounts specified in the order, along with any applicable taxes.

II. Amendment guidelines

We may update these Payments Terms at any time without notice as we deem necessary to the full extent permitted by law. The Payments Terms in place at the time you confirm a transaction will govern that transaction.

Additional Terms

I. Conflict of terms

All of the commitments you make in the Cinemarkets Statement of Rights and Responsibilities apply to your use of Cinemarkets Payments. In the event of any conflict between these Terms and the Cinemarkets Statement of Rights and Responsibilities, the Community Payments Terms shall prevail.

II. Conflict of laws

Some countries may restrict or prohibit your ability to make payments through Cinemarkets. Nothing in these Terms should be read to override or circumvent any such foreign laws.

WARRANTY & GUARANTEE

I. Refunds

Due to technical limitations, we are unable to provide refunds.

II. Safety

We may delay or limit the availability of your purchase, for either safety reasons, or to make sure we possess all relevant information necessary to process the payment and deliver to you what you have paid for.

  • While delivery, if any harm takes place to the product, Cinemarkets will not be held responsible for the same. At the moment of purchase, ownership would completely be transferred to the buyer. Thus, the buyer/owner takes the full responsibility of the product purchased.